Privacy Policy

Last updated: July 1, 2026

This privacy policy for Gothic Tropics (‘we’, ‘us’, or ‘our’), describes how and why we might access, collect, store, use and / or share (‘process’) your personal information when you use our services (‘services’), including when you:

  • Visit our website

  • Engage with us in other related ways, including marketing or events

Reading this privacy policy will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services.

What information do we collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Names

  • Phone numbers

  • Email addresses

  • Mail addresses

  • Billing addresses

  • Debit / credit card numbers

  • Username and passwords

  • Contact preferences

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Squarespace Payments. You may find their privacy notice link (s) here: https://www.squarespace.com/payments-terms

All personal information that you provide to us must be true, complete, and accurate, and must notify us to any changes to such personal information.

Information automatically collected

In short: So information — such as your Internet Protocol (IP) address and / or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect include:

  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our Services automatically collect when you access or use our Services and which we record in files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and setting and information about your activity in the Services (such as the date / time stamps associated with your usage, pages and files viewed, searches, and other actions toy take such as which features you use), device event information (such as system activity, error reports (sometimes called ‘crash dumps’), and hardware settings).

How do we process your information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can log in to your account, as well as keep your account in working order.

  • To deliver and facilitate delivery services to the user. We may process your information to provide you with the requested service.

  • To respond to user inquiries/ offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.

  • To send administrative information to you. We may process your information to send you details about our products and services, changes to terms and policies, and other similar information.

  • To fulfil and manage your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.

  • To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.

  • To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

What legal bases do we rely on to process your information?

In Short: We only process your personal information when we believe it is necessary and we have a legal valid reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.

The General Data Protection regulation (GDPR) and UK GDPR requires us to explain the valid legal bases we rely in order to process your personal information. As such, we may rely on the following legal basis to process your personal information:

  • Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.

  • Performance of a contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.

  • Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved in.

  • Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to safety of any person.

When and with whom do we share your personal information with?

In Short: We may share information in specific situations described in this section and / or with following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (‘third parties’) who perform services for us on our behalf and require access to such information to do work. We have contacts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do so. They will also not share your personal information with any organisation apart from us. They also commit to protect the data they hold on our behalf and to retain it for a period we instruct.

The categories of third parties we may share personal information with are as follows:

  • Communication & Collaboration Tools

  • Data Analytics Services

  • Order Fulfilment Service Providers

  • Payment Processors

  • Performance Monitoring Tools

We also may need to share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Do we use cookies and other tracking technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic functions.

We also permit third partisans services providers to use online tracking technologies on your Services for analytics and advertising, including to help mange and display advertisements, to tailor advertisements to your interest, or to send abandoned shopping cart reminders (depending on your communication preferences). Third parties and service providers use their technologies to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.

Our website is powered by Squarespace, to see specific information about how we use technologies and how you can refuse certain cookies please visit https://www.squarespace.com/cookie-policy/

How long do we keep your information?

In short: We keep your information for as long as necessary to fulfil the purpose outlined in this Privacy Policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purpose set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either select or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until selection is possible.

How do we keep your information safe?

In Short: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

Do we collect information from minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we know knowingly sell such personal information. By using the Services, you represent that you are least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any date we may have collected from children under age 18, please contact us at info@gothictropics.uk

What are your privacy rights?

In short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK) and Switzerland, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your accountant any time, depending on your country, province, or state of residence.

In some regions (like the EEA, UK, and Switzerland), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the contact details provided in the section ‘How can you contact us about this notice?’ below.

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section ‘How can you contact us about this notice?’ below or updating your preferences.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section ‘How can you contact us about this notice? below. You will then be removed from marketing lists. However, we may still communicate with you — for example, to send you service-related messaged that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account information

If you would at any time like to review or change the information in your account or terminate your account, you can:

  • Contact us using the contact information provided

Upon your request to terminate your account, we will deactivate or delete your account and information from our active database. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and / or comply with legal requirements.

Cookies and similar technologies: Most Web browsers set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of Services.

Controls for do-not-track features

Most web browsers and some mobile operating systems and mobile applications include DO-NOT-TRACK (‘DNT’) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow non the future, we will inform you about that practice in a revised version of this Privacy policy.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

Do we make updates to this Policy?

In short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this Privacy Policy from time to time. The version will be indicated by an updated ‘Revised’ date at the top of this policy. If we make material changes to this Privacy policy, woman notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

How can you contact us about this policy?

If you have questions or comments about this notice, You may email us at info@gothictropics.uk or use our contact page to contact us

GOTHIC TROPICS 4 STOKES STREET, MANCHESTER, M11 4QD